Microsoft Technical Support vs. The Psychic Friends Network

Which Provides Better Support for Microsoft Products? by Michael Patrick Ellard and Daniel Albert Wright In the course of a recent Microsoft Access programming project, we had three difficult technical problems where we decided to call a support hotline for advice. This article compares the two support numbers we tried: Microsoft Technical Support and the […]

Bill and Dave’s Excellent Adventure

[box┬átype=”note”]This was something I found on the Internet back in 1996 when MSNBC began (now defunct). I remember studying about David Sarnoff and this piece seemed especially topical. Almost 20 years later, it still seems quite prophetic. — Bill Darron[/box] NBC, Microsoft and the Cycles of History by Mark Surman It was a moment of […]